Have you run into the error message "Trusted device list is not available on iPhone" while managing your Apple ID or attempting two-factor authentication? You're not alone. This issue has left many iPhone and iPad users frustrated, especially when trying to verify their identity, manage security settings, or make changes to their account. Fortunately, this problem is typically fixable with a few simple troubleshooting steps.
In this comprehensive guide, we’ll explore why the trusted device list is not available on iPhone, go over five reliable fixes you can try, provide a solution in case you can’t sign out of your Apple ID, and address common questions related to Apple’s trusted devices system. Whether you're trying to secure your account or simply understand how trusted devices work, we've got you covered.
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Part 1: Why is My iPhone Saying the Trusted Devices List Is Not Available?
Part 2: How to Fix Trusted Device List Is Not Available
- Fix 1: Ensure a Stable Internet Connection
- Fix 2: Restart Your iPhone or iPad
- Fix 3: Sign Out and Sign Back Into Your Apple ID
- Fix 4: Update iOS to the Latest Version
- Fix 5: Reset All Settings to Fix System Glitches
Part 3: What If You Can’t Sign Out of Apple ID? Here’s the Fix!HOT
FAQs About Apple’s Trusted Devices List Is Not Available
Part 1: Why is My iPhone Saying the Trusted Devices List Is Not Available?
When your iPhone displays the error message "trusted device list not available", it means your device is currently unable to connect to Apple’s authentication servers. As a result, it cannot display the devices associated with your Apple ID account. Several reasons may be behind this issue:
- Unstable or No Internet Connection: Your iPhone must be online to communicate with Apple servers.
- Outdated iOS Version: Running an older version of iOS can lead to compatibility problems.
- Apple Server Issues: At times, Apple’s systems may be undergoing maintenance or experiencing downtime.
- Corrupt or Glitched System Settings: Internal glitches can prevent proper functioning.
- Apple ID Session Issues: Your current session may be expired or invalid.
Part 2: How to Fix Trusted Device List Is Not Available
Let’s walk through five proven methods to fix the trusted device list is not available on iPhone problem.
Fix 1: Ensure a Stable Internet Connection
Your iPhone must have a stable internet connection to access Apple ID and security information. A weak or intermittent connection can block access to your trusted devices list.
How to Check and Fix:
Make sure you're connected to a stable Wi-Fi network or use mobile data.
Toggle Airplane Mode on and off to reset the connection.
Open Safari and try to load a webpage to confirm connectivity.
Restart your router or try connecting to another network.
If using VPN, try disabling it and rechecking the trusted devices page.
A reliable internet connection is often the quickest way to eliminate this issue: trusted device list is not available on iPhone.
Fix 2: Restart Your iPhone or iPad
Many iOS-related problems can be resolved by restarting your device, which helps clear out temporary memory issues and software glitches.
To Restart Your Device:
For Face ID models: Press and hold the Side button and either Volume button until the slider appears.
For Touch ID models: Press and hold the Top or Side button.
Slide to power off.
Wait 10-15 seconds.
Power it back on by holding the Side button again.
Once restarted, head back to Settings > [your name] > Sign-In & Security and see if the trusted device list appears.
Fix 3: Sign Out and Sign Back Into Your Apple ID
Signing out and signing back into your Apple ID can refresh your session and eliminate any authentication bugs causing the problem.
Steps to Follow:
Open Settings > [Your Name].
Scroll down and tap Sign Out.
Enter your Apple ID password and confirm.
Restart your device.
Sign back in using your Apple ID credentials.
After re-authentication, your device should be able to fetch and display your list of trusted devices correctly.
Fix 4: Update iOS to the Latest Version
Apple frequently releases updates that include security patches and bug fixes. Running an outdated version of iOS might prevent your device from syncing properly with Apple ID servers.
How to Update:
Go to Settings > General > Software Update.
If an update is available, tap Download and Install.
Follow on-screen prompts to complete the update.
Once updated, check your Apple ID settings to confirm that the issue has been resolved.
Fix 5: Reset All Settings to Fix System Glitches
This reset will not delete your data or apps, but it will revert all system settings to their default values. It’s useful if a hidden misconfiguration is preventing the device list from appearing.
To Reset All Settings:
Open Settings > General > Transfer or Reset iPhone.
Tap Reset > Reset All Settings.
Enter your passcode and confirm.
Your iPhone will reboot, and system settings like Wi-Fi, Bluetooth, and preferences will return to default. Afterward, check again for the trusted device list.
Part 3: What If You Can’t Sign Out of Apple ID? Here’s the Fix!
In some cases, users may find the "Sign Out" button grayed out, preventing them from logging out of their Apple ID. If you've already tried the standard solutions and still can't sign out, it may be time to consider external help. PassFab iPhone Unlocker is a powerful tool designed to bypass Apple ID restrictions and remove iCloud accounts without needing a password. It's especially useful if you've forgotten your Apple ID credentials or your device is locked due to MDM policies.
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- Compatible - Compatible with the latest iOS 18 and iPhone 16 models
- Supports Windows and MacOS
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How to Use PassFab iPhone Unlocker:
Download and install PassFab iPhone Unlocker on your PC or Mac.
Launch the software and choose Remove Apple ID.
Connect your iPhone via USB and click Start to Remove.
Follow on-screen instructions to unlock your Apple ID.
Once done, your device will be Apple ID-free, and you can sign in again without restrictions.
Note: This may erase your data, so make sure to back up important information beforehand.
FAQs About Apple’s Trusted Devices List Is Not Available
Q1: How to enable trusted devices on iPhone?
Trusted devices are added automatically when you log in to your Apple ID on a new Apple product and confirm access using two-factor authentication. There's no manual toggle for this feature.
Q2: How Can I See My Trusted Devices?
You can check your trusted devices in two places:
- On your iPhone: Go to Settings > [Your Name] > Devices
- On the web: Visit https://appleid.apple.com, sign in, and scroll down to see all devices linked to your account.
Q3: How do I verify my Apple ID without a trusted device?
If you’ve lost access to your trusted devices, you can:
- Use your trusted phone number for verification
- Use your recovery key (if you set one up)
- Contact Apple Support and verify your identity using your account information
Q4: How do I reset trusted devices on iOS?
You can remove a device from your trusted list by:
This action will log that device out of your Apple ID and revoke its trusted status.
Conclusion
The "trusted device list is not available on iPhone" issue can be a headache, but it’s rarely permanent. In most cases, following a few basic troubleshooting steps — like checking your internet, restarting the device, or updating your software — is enough to fix the problem.
If you're unable to sign out of your Apple ID or need to remove it due to restrictions, tools like PassFab iPhone Unlocker can provide an effective solution.
PassFab iPhone Unlock
- Fast - Remove screen lock/iPhone Passcode/Activation Lock in minutes
- Secure - Bypass screen time/MDM lock without data loss
- Easy to operate - Unlock by yourself at home without hassle
- Compatible - Compatible with the latest iOS 18 and iPhone 16 models
- Supports Windows and MacOS
PassFab iPhone Unlock has Recommended by many medias, like macworld, makeuseof, appleinsider, etc.