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Refund Process
Had to provide proof it didn't work before getting refund. Standard policy but took 5 days.
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Average Support
Email support responded in 24 hours - not the fastest but solution worked when they replied.
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Wifi Needed
Requires internet connection for activation. Could be problematic for some users.
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Basic Features
Gets the unlocking job done but don't expect extra bells and whistles.
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Older Android Only
Perfect for my Galaxy S9 but wouldn't work on coworker's newer S22. Check your OS version.
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No Linux Version
Works on Windows/Mac but Linux users are out of luck. Hope they add this soon.
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Pricey for Some
Does what it says but $40 might be steep if you only need it once.
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Manual Steps
Requires putting phone in download mode manually. Not fully automated like some hope.
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AV False Positive
My antivirus flagged it initially but scan came clean. Maybe they should work on this.
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Trial Limitations
Free version only shows you it can detect your device. Need paid version to actually unlock.